Website terms of use

The website https://herosa.consulting/ is operated by NEMANJA MILJKOVIĆ PR AGENCIJA ZA KONSALTING U OBLASTI UPRAVLJANJA POSLOVANJEM HEROSA PARAĆIN, with its registered office at Ohridska 5, flat 27, 35250 Paraćin, Republic of Serbia, company registration number 67875788, tax identification number (PIB) 114816956 (hereinafter: HEROSA or we). Contact: letstalk@herosa.consulting.

These Terms of Use govern the use of the Website and, together with the Privacy Policy, insofar as it relates to the use of the Website, form a legally binding Agreement that applies to you as a user as soon as you access or start using our Website.

Consultancy services are contracted separately. Visiting the Website, sending an enquiry or booking an introductory call does not in itself constitute the conclusion of a contract for the provision of those services. Separately agreed terms apply to a contracted engagement.

More information about the processing of personal data and the technologies the Website uses can be found in the Privacy Policy.

The Website is not intended for persons under the age of 18, so we ask you to stop using it if you are under 18.

1. Definitions

In these Terms of Use, the following terms have the meanings set out below:

“HEROSA” or “we” means the agency NEMANJA MILJKOVIĆ PR AGENCIJA ZA KONSALTING U OBLASTI UPRAVLJANJA POSLOVANJEM HEROSA PARAĆIN, which operates the Website.

“Website” means the website available at https://herosa.consulting/, including its subpages and language versions.

“User” or “you” means any person who accesses or uses the Website.

“Terms of Use” means this document, which sets out the rules for using the Website.

“Agreement” means the agreement between HEROSA and the User on the use of the Website, consisting of these Terms of Use and the Privacy Policy. The Agreement does not cover the provision of consultancy services, which are contracted separately.

“Privacy Policy” means the document available on the Website that explains how HEROSA processes personal data and how data subjects can exercise their rights, which is available at this link.

2. Content and intellectual property

The texts, photographs, graphic elements, names, logos, trade marks and other content of the Website belong to HEROSA or to third parties who have granted us the right to use such content.

You may view the content and share links to it. Reproduction or adaptation of the content is permitted only with our prior consent or where such use is permitted by mandatory provisions of law. The HEROSA name and logo may not be used without our prior consent, or in a way that creates a false impression of cooperation. Blog posts and other content from our Website may be shared on social networks provided that the source is visible.

Any unauthorised use of any content from our Website, or of our business name, trade mark or logo, will be considered an infringement of intellectual property rights, and we reserve the right to take all legal measures to protect that right.

3. Information provided through the Website and other functionalities

The Website presents our consultancy services, and we periodically publish on it professional articles and other professional content on information security, personal data protection and AI governance, as well as information about our services and other news about our business. The published content is for general information only, does not constitute legal advice and does not replace professional advice based on the specific circumstances of your business.

The following functionalities are also available through the Website:

Contact

You can contact us by email or send us an enquiry through the contact form on the Website. Please provide only accurate data and only the information needed for the initial contact. We process personal data in accordance with the Privacy Policy. Please send us the data of other persons only with their consent or on another appropriate legal basis, and send confidential data and documentation only after we have agreed on the next steps and how they will be exchanged. In any case, we will treat all information and documentation we receive as confidential.

4. Acceptable use of the Website

You agree to use the Website solely for lawful purposes, respecting the rights of others and without restricting or interfering with their use of the Website.

In particular, you undertake not to: (i) access, or attempt to access, any part of the Website, its servers, connected systems or networks without authorisation; (ii) compromise the security of, or interfere with the operation of, the Website and related infrastructure, overload them or prevent other persons from accessing and using them, including by introducing or transmitting viruses, malware or other harmful code; (iii) use bots, data scraping tools or other automated technologies to access the Website or to copy or collect its content without our prior written consent; (iv) misuse the Website’s functions, in particular by submitting deliberately inaccurate or misleading data, or use the Website to transmit, distribute or store unlawful, harmful, threatening, inaccurate or otherwise impermissible content; (v) remove, alter or obscure from the Website or its content any marks of rights holders or notices of copyright or other rights.

We reserve the right, without prior notice, to restrict or disable your access to the Website if we have reasonable grounds to believe that you have breached any of the provisions of this section.

5. Availability and liability

We strive to keep the content of the Website accurate and up to date, but we cannot guarantee that it is complete and current, or that the Website will be available without interruption. Given the rapid development of technologies, business practices and compliance requirements in the fields we work in, please pay attention to the date of publication or last update when reading professional articles, as later changes may not be reflected in the text. We may change or temporarily suspend the content and functionalities of the Website for maintenance and improvement.

To the extent permitted by law, we are not liable for damage arising from our ordinary negligence in connection with the use of the Website. Nor are we liable for damage to the extent that it is caused by: (i) use of the Website contrary to these Terms of Use or the law, the provision of inaccurate or incomplete data, or any other act or omission of the User; (ii) reliance on general information from the Website when making business decisions; (iii) the content, services or conduct of third parties for whom we are not responsible, including the use of other websites accessed through links on the Website; or (iv) circumstances beyond our reasonable control whose consequences we could not prevent, remedy or avoid, such as interruptions of internet, telecommunications or power supply, cyber attacks, natural disasters or measures taken by the competent authorities.

You agree to indemnify us for any damage caused by your breach of these Terms of Use, including justified and reasonable costs of defending against third-party claims and any amounts we are required to pay them as a result of such breach.

6. Links to other websites

External links lead to third-party services, which are subject to their own terms and privacy rules. We have no direct control over the content and operation of those pages and are not responsible for them. Before you start using third-party services, we recommend that you read their terms of use and privacy policies.

7. Changes and application of the terms

The current version of the Terms of Use is available on the Website, together with the date of the last update. Changes apply to the use of the Website once they are published. By continuing to use the Website after the Terms of Use have been changed, you confirm that you agree to the updated Terms.

The use of the Website is governed by the law of the Republic of Serbia. Any disputes will be resolved by the competent court in Belgrade, unless mandatory regulations determine the jurisdiction of another court or allow proceedings to be brought before another court with territorial jurisdiction.

If any provision of these Terms of Use is invalid, this does not affect the remaining provisions, which can be applied independently.

8. Contact

For questions about the Website and these Terms of Use, write to us at letstalk@herosa.consulting.